The Trace element of Trace and Access refers to the specialist process of locating the exact source of a hidden water leak using non-invasive leak detection methods. Before any walls, floors or ceilings are opened up, our engineers use advanced equipment to accurately identify where the leak is coming from, helping to minimise unnecessary damage to your property.

At Leako Leak Detection, we use a combination of industry-leading technology, including acoustic listening equipment, thermal imaging cameras, tracer gas (5% hydrogen and 95% nitrogen), moisture meters, pressure testing and endoscope cameras. By selecting the most suitable detection methods for each situation, we can pinpoint hidden leaks within water supply pipes, central heating systems, underfloor heating, drainage systems and flat roofs.

Accurately tracing the leak is often a requirement for insurance claims, as it provides evidence of the leak's location before access is made to carry out repairs. Once the leak has been located, we provide a detailed report with photographs, our findings and recommendations to support your insurance claim.

The Access element of Trace and Access refers to the careful and controlled opening of the building fabric to expose the hidden leak once it has been accurately located. After the leak has been traced using specialist leak detection equipment, access can be made to walls, ceilings, floors, concrete slabs or external ground only where necessary, helping to minimise disruption and unnecessary damage.

At Leako Leak Detection, we carry out precise trace and access excavations based on the exact location identified during our leak detection process. By knowing exactly where the leak is, we avoid unnecessary exploratory work, reducing repair costs and limiting damage to your property. Our experienced engineers work carefully to expose the leaking pipe or system, allowing repairs to be completed efficiently.

Many home insurance policies include Trace and Access cover, which may help towards the cost of locating the leak and accessing it. While every policy is different, the access element typically relates to the reasonable costs of removing and reinstating parts of the property required to reach the leak. We recommend checking your policy wording or speaking with your insurer to confirm the level of cover available.

Whether access involves lifting flooring, removing sections of plasterboard, excavating external ground or opening concrete floors, Leako Leak Detection carries out the work professionally and with minimal disruption. We also provide photographic evidence and detailed reports to support your insurance claim, ensuring you have the documentation needed throughout the process.

Our aim is to make the entire Trace and Access process as straightforward as possible, providing homeowners, landlords and commercial clients with a complete service from leak detection through to exposing the leak for repair.

At Leako Leak Detection, we understand that finding a hidden water leak is only half the solution. That's why, where possible, we offer a Same Day Find and Fix service, allowing us to locate the leak and carry out the repair during the same visit. This saves you the time, cost and inconvenience of arranging multiple appointments and helps minimise further water damage to your property.

Once the leak has been accurately identified using our specialist leak detection equipment, our experienced engineers will assess whether an immediate repair can be completed. Many leaks on water supply pipes, central heating systems, underfloor heating pipework and internal plumbing can often be repaired on the same day, restoring your water system quickly and efficiently.

Our fully equipped vehicles carry a wide range of tools, fittings and repair materials, enabling us to complete many common plumbing repairs without delay. If a same-day repair is not possible due to the complexity of the leak, specialist parts or extensive excavation requirements, we will clearly explain the next steps and provide the most effective solution.

By combining advanced leak detection with expert plumbing repairs, Leako Leak Detection provides a complete service from diagnosis through to repair. This reduces disruption, limits ongoing water loss and gives you peace of mind that the problem has been resolved by the same experienced engineer who located the leak.

Whether you're a homeowner, landlord, business or facilities management company, our Same Day Find and Fix service offers a fast, reliable and cost-effective solution for hidden water leaks. Contact Leako Leak Detection today to arrange a prompt visit and get your leak professionally located and repaired with minimal disruption.

At Leako Leak Detection, we provide full insurance approved leak detection reports to support homeowners, landlords, commercial clients, insurers and loss adjusters when dealing with water damage claims. Our detailed reports provide clear evidence of the leak source, the investigation process, our findings and the recommended next steps required to resolve the issue.

Following a professional leak detection survey, our engineers compile a comprehensive report supported by photographic evidence, moisture readings, equipment findings and detailed observations.

Our insurance reports are designed to provide the information required for Trace and Access insurance claims, helping insurers and loss adjusters understand the cause, location and extent of the leak. Each report clearly documents where the leak was found, how it was detected, the affected system or pipework, and any recommendations for repair or further investigation.

Whether the leak is located within water supply pipes, central heating systems, underfloor heating, internal plumbing, drainage systems or building structures, Leako Leak Detection provides professional, impartial and evidence-based reports suitable for insurance claim purposes.

A detailed leak detection report can help speed up the claims process, prevent unnecessary investigations and provide insurers with the confidence that the correct cause of damage has been identified. Our aim is to provide a reliable service that gives customers, insurers and contractors the information they need to progress repairs efficiently.

If you require an insurance approved leak detection report, contact Leako Leak Detection today to arrange a specialist investigation and receive a detailed report prepared by experienced leak detection professionals.